Bulk pause or resume devices

With bulk actions, you can pause or resume up to 10,000 devices in your fleet at a time. 

 

Managing multiple devices

To bulk pause or resume devices, first navigate to the Devices section in the main menu of your dashboard.

  1. Select the devices you'd like to pause or resume.
  2. Click the Manage dropdown from the toolbar.
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  3. Select Pause data or Resume data from the dropdown menu.
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Pausing devices

After clicking Pause data, you'll see a confirmation modal appear.

  1. Review the preview list of devices to validate that you're pausing the desired devices.
  2. Check the checkbox that says, Yes, I want to pause these <#> devices. This step will not appear if you have selected 10 devices or less.
  3. Click the Pause <#> devices button.
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  4. A confirmation modal will open to confirm that your pause request was sent to our carriers.
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Note: You should see the status of your devices update within 10 minutes. In rare cases it may take up to 24 hours.

After you create the pause request, you will see the action in the pending activity list.

 

Resuming devices

After you click Resume data, you'll see a confirmation modal appear.

  1. Review the preview list of devices to validate that you're resuming the desired devices.
  2. Check the checkbox that says, Yes, I want to resume these <#> devices.
  3. Click the Resume <#> devices button.
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  4. A confirmation modal will open to confirm that your resume request was sent to our carriers.
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Note: You should see the status of your devices update within 10 minutes. In rare cases it may take up to 24 hours.

After you create the resume request, you will see the action in the pending activity list.

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