How can I manage my SIMs?

SIM management becomes incredibly important as you scale your deployment. The Hologram platform offers a range of options to keep track of SIMs and managing data usage. This guide reviews how to name a device, add tags, view organizations, add data limits, and export device information.



For identifying and grouping, we recommend naming your devices during activation or by clicking on a Devices name on its specific page. Naming devices will make identifying them easier as you scale. 



Tags are tools used to organize groups of devices within an organization. A device can be tagged multiple times making it easy to filter out devices on various levels. Tags can be added at the point of activation or from the tags tab on the devices page. You can use the left filter panel to filter by tags or various other options. 


Tags also can be added from within the device's specific page  



For a more robust option, you can create organizations to segment your devices and isolate billing for different projects. To create an organization, simply hit the Create organization button on the top right-hand side of the Devices section under the Organization drop down. To move SIMs to an organization, select the SIM(s) on the Dashboard's Devices section. On the top left-hand side click on Manage Transfer to Organization, select the organization you want to move your SIM(s) to, and hit the Transfer devices button.


In order to transfer SIMs, your user account must have have Manager or Admin permissions. Account balance must also be in good standing.



On the devices page you are able to choose which type of devices you'd like to search (Active, Preflight, Deactivated) and then further drill down into the following categories. Keep in mind you can double filter, to drill down even further! 

  • Tags
  • Device Name
  • Usage
  • Status 
  • Last Active
  • Data Plan
  • IMEI
  • Activation Date 


Data Limits

To manage your SIM(s) data usage, you can set Data Limits. Setting Data Limits will automatically pause a device from using further data if it surpasses the amount of data used in a given billing cycle.  This amount resets each billing cycle and can be adjusted at anytime. This can be done by going to the Data Plan tab of the device's page and selecting different options in the Data Limits card.


Device Export

Finally, you can manage your devices outside of the Hologram Dashboard by exporting a list of your devices which is done by hitting the export CSV button at the bottom left-hand side of the Dashboard. This can be used for import into business applications and reporting from Hologram.




State of SIM 

On the Devices page you are able to search by Active, Pre-flighted or Deactivated Devices


This will help you quickly identify any deactivated devices or keep track of preflighted devices



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