Breakdown of billing and SIM charges

Charges to a Hologram SIM come from one of three different areas: the platform fee (our monthly active device charge), data usage, and the outbound SMS rate.

The platform fee includes the monthly active per-device charge required by our global carriers to maintain the network and access your devices, and your access to Hologram's services. The platform fee is billed on a 30-day cycle beginning on the day the SIM is activated. For Pay monthly or High Bandwidth data plans, the platform fee also includes the plan's data cost, as data is prepaid for these data plans. Only overages are charged at the specified data rate.

Note: paused SIMs still incur the platform fee charge so that they can access the network in the future. A SIM must be permanently deactivated in order to stop monthly platform fee charges.

The data usage rate is what you pay for data usage on the network.  Data is billed by the kilobyte. This data rate applies to all data usage on a pay as you go basis for our Pay as you go and  Flexible Data data plans, and only to overages on Pay monthly data plans, High Bandwidth data plans, and Data Pools.

Outbound SMS rates vary by plan. Please visit for our current prices.

The breakdown for charges per SIM can be seen below:

If a device uses more than $0.00 worth of data but less than $0.25 in a billing period, it will be charged for usage at the end of the billing period.

You can view specific plan information on our pricing page.

Note: SIMs on data plans with data pools or SIMs that subscribe to a phone number may incur separate charges for those services.

Was this article helpful?
2 out of 2 found this helpful