Your dashboard makes it easy to find detailed information about your device's data usage through a Hologram SIM. Data usage for a SIM can be found on a SIM's details page.
Where do I find a SIM's data usage details?
Most recent data session
Open a SIM's details page to find information about the most recent closed session on the Status tab. The status card on this page shows information for the last closed session as provided by networks, including data usage, timestamps, network, and location information (if available).
Detailed session reporting
Multiple views of a single SIM's data usage are available for each SIM.
- A live view of recent data sessions are listed in the SIM's Recent sessions tab. The chart at the top of the page displays a view of sessions over time, and the table below lists out the most commonly referenced session information along with callouts for profile changes and fallback events.
- Detailed data usage reporting can be found under the Usage reporting tab. Here you can find detailed historical usage reporting by session, day, network, and profile. Data in this report refreshes hourly.
- SIM location details are found in the Location history tab. Data in this report refreshes hourly. Location is not provided for every network or session, and may be inaccurate due to crowdsourced data.
Total usage for current billing period
Total data usage for the SIM's current billing period is listed in the header of the page, and in the Usage this billing period card at the bottom of the page. Data usage is summarized as follows:
- Prepaid, self-service organizations – Data usage for the SIM's unique 30-day billing period, beginning on the date the SIM was activated
- Organizations with monthly invoicing – Month-to-date data usage
- SIMs in pre-deployment testing – Lifetime data usage (SIMs in pre-deployment testing activate after using 100 KB of data)
Detailed data usage reporting and session history
Open the Data usage tab to find detailed session-level reporting. Our SIM-level data usage reporting shows summaries of data usage for a SIM by session, by profile, by network, and by day, including data usage, zero-byte sessions, and outbound SMS usage. Data usage reporting is also available across your fleet by visiting the Usage tab in the main menu.
You can download any usage data by hovering over any card in the report, opening the three-dot menu that appears in the top right corner of the card, and choosing Export.