One of the best parts of using a Hologram SIM is that you can change your SIMs' data plan on-demand as your data usage needs or deployments change. Data plans can be changed at any time and they are updated instantaneously.
Plan upgrade changes to a more expensive plan mid-month are pro-rated based on remaining days in the SIM's individual 30-day billing cycle. Plan downgrades to a cheaper plan will incur no cost, but will not be refunded.
You can change a single SIM's data plan using the Hologram Dashboard, or automate updates for many SIMs using our REST API.
Data pools can only be changed for the upcoming month by working with our support team. For more information on data pools, visit this page.
How to change data plans in bulk?
- From the SIMs section in your dashboard, select all the SIMs you would like to change the data plans for. Filters can help you find exactly the SIMs you need to update.
- Open the Manage SIMs dropdown and select the Change data plan option.
How do I change a single SIM's data plan?
- Find the SIM you would like to change the data plan for by either opening the SIMs section in the main menu of your dashboard and finding the SIM, or by searching for the SIM.
- Select the SIM you would like to change the data plan for.
- Open the Manage SIM dropdown in the top-right corner of the screen, and select Change data plan.
Selecting a new data plan
- Select your desired data plan and follow the data plan selection flow. If your organization has custom data plans available, they will appear first in this list before the default Hologram data plans.
- Press the Pay and change data plan button to submit your data plan changes.