Pause a SIM's data usage to temporarily disable all connectivity for your device through the SIM. The SIM will not be able to send or receive SMS, or connect to the internet. This may be useful if you expect a device to be inactive for a period of time and want to ensure you aren't charged for any data usage.
Note: Paused SIMs still incur monthly recurring charges to maintain access to our platform functionality, carrier networks, and to provide the option of resuming data usage. You cannot change a paused SIM's data plan, so we suggest making any plan changes prior to pausing.
How to manage a SIM's data usage
First, find and open the SIM from the SIMs pages or using global search.
Pause data usage
To pause a SIM’s data usage, open the Manage SIM dropdown at the top of the page and select Pause data usage….
Resume data usage
To resume a SIM’s data usage, open the Manage SIM dropdown at the top of the page and select Resume data usage….
You can also pause or resume data usage for any number of SIMs using the Manage SIMs dropdown in the SIMs page.