At Hologram, our goal is to make sure that you are happy with our products and services. If you have any issues with the SIMs you have received, please email us at success@hologram.io.
Hologram SIMs
Due to the nature of the information printed on Hologram SIMs, we are not able to accept returns or provide refunds regardless of their condition.
Items damaged during shipping
If your package was damaged during shipping please email success@hologram.io with pictures and a description of your package within 7 days of receiving it.
Return and refund guidelines
For all returns and refunds, contact success@hologram.io with your order ID number and a brief description of why you are returning the item. We encourage you to also send pictures of your order to help us better understand what is going on. With the exception of manufacturing defects, all return shipments are not covered by Hologram. Furthermore, a restocking fee may be applied based on the condition of the returned goods. Hologram reserves the right to limit or deny support for purchases placed more than one year prior to the date of contacting support and of unsupported products.
Return Summary
| Item | SIMs |
| Refund Eligibility | Not allowed |
| Method of Refund | N/A |
| Product Condition: | N/A |
| Refund Contact Info | success@hologram.io |
| Charges | N/A |
Please note that the terms are subject to change by hologram in its sole discretion at any time.