Deleting organizations

Deleting organizations can be useful when merging accounts or simplifying your dashboard.

Important: Hologram can only delete an organization in which all SIMs are either deactivated or transferred, and that the organization's balance is $0. Please click here for more information on transferring SIMs to other organizations and click here for more information on transferring funds to other organizations.

To delete an organization, once all of your organizations have at most a $0.00 balance, and no active SIMs email support@hologram.io from the email that owns the organization you want deleted following the template below:

Subject:

Organization Deletion

Body:

Please permanently delete the following Organization: ORGANIZATION_ID. I acknowledge that all SIMs have been deactivated, the organization will no longer be usable and will be permanently deleted.

If your organization has a positive balance, you must request a refund and the amount will be refunded to your card on file. This will process in 5-10 business days.

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