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Frequently Asked Questions

Frequently Asked Questions

Quick answers for common questions about Hologram and our connectivity services

General FAQs

How can I check the status of Hologram's systems?
Security at Hologram

Managing SIMs and devices

How to find SIM ICCIDs and EIDs
Why does my modem show my ICCID with an extra F at the end?
My cellphone is not receiving SMS messages from my Hologram SIM
Find and troubleshoot zero-byte sessions

Data plans and rates

What are your data plans?
What data plan should I choose?

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