Frequently Asked Questions

Frequently Asked Questions

• Why does my modem show my SIM number with an extra F at the end?
• What Plan Should I Choose?
• How can I check the status of Hologram's systems?
• My cellphone is not receiving SMS messages from my Hologram SIM
• What is a "Session without Data" and what causes it?
• What is Hologram?
• What is the Hologram platform?
• What makes Hologram different?
• What's an example of a Hologram use case?
• What countries and carriers do you support?
• What are your data plans?
• What is the breakdown of charges per SIM?
• Will my hardware work with your SIM?
• Do you offer volume discounts?
• Where do I go to get help?
• I am not seeing shipping options during checkout
• Why does my IMEI not match what I see on the Dashboard?
• No permissions to perform operation error
• Where do you ship to? How can I track my shipment?