Frequently Asked Questions
Quick answers for common questions about Hologram and our connectivity services
- What is network fallback?
- How to find SIM ICCIDs and EIDs
- Hologram Return and Refund Policy
- Why does my modem show my SIM number with an extra F at the end?
- What data plan should I choose?
- How can I check the status of Hologram's systems?
- My cellphone is not receiving SMS messages from my Hologram SIM
- What is a "Session without Data" and what causes it?
- What is Hologram?
- What does Hologram offer?
- What makes Hologram different?
- Why Do I Need Hologram?
- What's an example of a Hologram use case?
- What are your data plans?
- Will my hardware work with your SIM?
- Do you offer volume discounts?
- Where do I go to get help?
- Where do you ship to? How can I track my shipment?